Is the LumaSteam 3.0 safe to use in a condo or apartment?

Yes. LumaSteam 3.0 is designed for Canadian homes, including condos and apartments. It uses CE/FCC certified components, has automatic shutoff and thermal regulation, and can be used in any well-ventilated room with a standard outlet.

How long does the LumaSteam 3.0 take to heat up?

The upgraded 3L steam generator typically reaches therapeutic steam levels in about 5–8 minutes, faster than most budget portable steam saunas.

How much does it cost to run a LumaSteam 3.0 session?

A typical 15–20 minute session costs roughly about $1 of electricity in most Canadian provinces, making it far cheaper than spa visits.

Can I use essential oils with LumaSteam 3.0?

Yes. LumaSteam 3.0 includes an integrated aroma tray designed for essential oils, so you can combine steam therapy with aromatherapy safely.

Shipping policy

Brand: LumaSpa
Availability: OutOfStock

Shipping Policy

At LumaSpa, we want your home spa experience to begin the moment you order.

Processing Time

All orders are processed within 1–2 business days. You’ll receive a confirmation email once your order is placed, and a tracking number as soon as your package ships.

Shipping Times

We currently ship across Canada.
Estimated delivery times:

Standard Shipping: 5–8 business days
Express Shipping (where available): 2–4 business days

Delivery times may vary slightly based on your location or during high-demand periods.

Shipping Fees

We offer free standard shipping on all orders over $100 CAD.
For orders under $100, a flat $9.99 CAD shipping fee applies.

Order Tracking

Once your order ships, you’ll receive an email with tracking details so you can follow your LumaSpa on its journey home to you.

Delays

If your order takes longer than expected, please reach out to us at purabrsarkar@gmail.com — we’ll make it right.

Occasional delays may occur due to customs or carrier issues outside our control, but we’ll always keep you informed.

Damaged or Lost Packages

If your package arrives damaged or goes missing, contact us within 15 days of delivery with your order number and photos if applicable. We’ll arrange a replacement or refund right away.